Privacy Policy – www.idevices.co.uk

Effective Date: 29 July 2025

1. Data We Collect

We may collect the following categories of data:

- Full name
- Shipping and billing address
- Email address
- Phone number
- IP address and browser details
- Order, payment, and subscription information
- Data provided for account creation during IT or TV setup services (this does not apply to screen protector or case insurance subscriptions)
- Other information voluntarily submitted via forms or email

2. How We Use This Data

We use your data strictly for legitimate purposes, including:

- Processing orders and delivering products
- Issuing invoices and confirming payments
- Providing technical support or maintenance services
- Managing subscriptions (e.g. screen protector or case insurance, IT/TV maintenance)
- Contacting clients for clarifications or notifications
- Improving our services

3. Who Has Access to Your Data

Your data is only accessible by the www.idevices.co.uk team and, when necessary, trusted partners:

- Payment providers (e.g. Stripe, PayPal)
- Shipping and courier services
- Email/newsletter providers
- Collaborators offering technical or maintenance services

We ensure all our partners comply with GDPR regulations and handle your data securely.

4. Data Storage and Protection

Your data is stored on secure servers and is not sold, rented, or disclosed without authorization.

We apply technical and administrative safeguards to prevent unauthorized access, loss, or modification of personal data.

5. Your GDPR Rights

You have the following rights:

- Right to access your data
- Right to request correction or deletion
- Right to request restriction of processing
- Right to object
- Right to data portability
- Right to file a complaint with data protection authorities

To exercise any of these rights, contact us at:
📧 support@idevices.co.uk

6. Cookies and Tracking Technologies

Our website uses cookies for:

- proper functioning of the website
- saving shopping cart contents
- traffic analytics (e.g. Google Analytics)
- improving user experience

You may change your cookie settings at any time in your browser.

7. Changes to This Privacy Policy

We reserve the right to modify this policy at any time. All updates will be published on this page with the updated effective date.

Continued use of the website constitutes your acceptance of the updated policy.

8. Right to Refuse Service

We reserve the right to refuse service if we suspect fraud, abuse, or inappropriate behavior, without the obligation to provide a reason.

In such cases, we are not obligated to continue collaboration, but we will respect legal requirements regarding data and refunds where applicable.